Client Success Stories
EZ Outlet
DTC & Retail Consumer Electronics
Challenge
EZ Outlet secured retail placement with HSN and QVC — a retail dropship program requiring full EDI integration, routing guide compliance, and strict handling windows against a fixed on-air deadline that couldn't move. Most 3PLs aren't built to handle single-unit DTC accuracy and carton-level retail compliance at the same time.
Solution
Stride stood up HSN and QVC EDI integration a month ahead of launch, building routing guide and carrier compliance directly into pick, pack, and ship. Stride's team managed the retailer onboarding conversations directly, delivering retail dropship fulfillment that met national compliance standards without slowing down EZ Outlet's DTC operations.
Key Metrics
10,000
Units shipped in HSN launch week
1-Day
Handling turnaround vs. 2-day requirement
0
Chargebacks, penalties, or rejected shipments
Results
Full EDI and routing guide compliance built and tested a month ahead of launch
100% on-time pickup, zero chargebacks or fill-rate penalties
One-time launch converted into an ongoing replenishment program — 30,000 units scheduled Oct–Dec
Sharetea
National Beverage Franchise
Challenge
Sharetea required a logistics partner capable of managing their entire supply chain — from international imports to wholesale fulfillment across 140 franchise locations. Their prior model relied on fragmented vendors and manual workflows, resulting in slower dock-to-stock cycles, inventory misalignment, and operational friction as order volume increased.
Solution
Stride Logistics became Sharetea's first fully integrated 3PL, centralizing import container coordination, palletized inbound handling, FEFO-driven inventory workflows, franchise order fulfillment, and wholesale distribution execution. Structured warehouse controls and automated order processing replaced manual handling and reduced operational variability.
Key Metrics
$200K+
Annual operational savings
99.8%
Sustained order accuracy
23%
Increase in franchise reorder frequency
Results
End-to-end logistics consolidated under one 3PL partner
Import container coordination and dock-to-stock cycle time reduced
Franchise reorder process automated — 23% increase in reorder frequency
"Stride Logistics transformed our distribution workflows. Accuracy, speed, and visibility improved immediately."
Derek T.
Director of Operations, Sharetea
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Rowland Heights, CA 91748
